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Dealer Insights: Navigating the “New Normal”

May 26th, 2020|

As we approach the official start of summer — which historically is the busiest selling time in the security industry — we checked-in to see what the “new normal” looks like for our dealers. Todd Johnson, CEO of Connect Security, shared his insights and how his business is adapting and navigating through these uncertain times. [...]

Social Distance Selling Made Easy

May 14th, 2020|

It seems as if social distancing will be the new “norm” in the foreseeable future. This definitely has an impact on the security business and how we sell and install. The good news is we may be grounded, but not without resources. We have webinars, video trainings, and a new tool kit filled with resources [...]

Here for You, Anytime and Anywhere!

May 4th, 2020|

Spending more time at home and less time out in the field? No problem, we still have you covered. We are here for you with all your installation and programming needs anytime and anywhere. Need to rename a Z-Wave device? Sure thing. Want to learn how to enroll a wireless zone into a smart area? [...]

Tips for Successful Selling Online

April 13th, 2020|

We would like to voice our support to healthcare workers and first responders in the fight to diminish the spread of the COVID-19 virus. We know that many of our valued dealers are feeling the impacts of this crisis both personally and professionally. Security remains an essential business, and as dealers your ongoing sales efforts [...]

The end of 3G is fast approaching

April 4th, 2020|

Start upgrading your security system customers to 4G LTE In the initial blog in this series, we warned of the current need to start transitioning your customers’ 3G equipment before network carrier support ends.  There are even more reasons to upgrade. VoLTE Data Transfer Another nuance of LTE are user equipment categories or classes that [...]

5 Ways to Use Your Panel in “Stay Home” Mode

April 2nd, 2020|

We might not have an actual “stay home” mode on our panels, but by using the “stay” button your customers can explore some of the great options our panels offer while enjoying the comfort of their home during COVID-19. See five areas where you can increase security and peace of mind even during these uncertain [...]

The 3G to 4G LTE Transition: Are you prepared?

March 11th, 2020|

Start upgrading your security system customers to 4G LTE Have you heard, 3G is on the way out? While the big network carriers such as Verizon and AT&T continue to change their timelines for its demise, it is a fact in the very near future that every 3G-based security panel installed by dealers to date [...]